Course Overview
Microsoft Dynamics CRM Tutorials:
Microsoft Dynamics CRM is a Customer Relationship Management Business Solution by Microsoft. For any business, Dynamics CRM can be utilized for Sales Force Automation, Marketing Campaigns and complete Customer Service Management as out of the box functionalities.
The main course objective of this online training is for you to get a basic overview of Microsoft Dynamics CRM Functional Modules.
The training will include the following
- Overview
- Environment
- Entities &records
- Fields
- Forms
- Searching
- Web resources
- Jscript web resources
Target Customers:
- Students
- Professionals from the business administration
- Anyone who wants to learn about Microsoft Dynamics
Pre-Requisites:
- The course is fit for anyone who has the urge to learn applications of CRM
- No specific education background and work experience required